📜 Warranty & Claims – X Factor Motors
Protecting Your Investment | Hassle-Free Warranty Support
At X Factor Motors, we are committed to providing high-quality outboard motors and marine equipment. This page outlines our warranty policies, including eligibility, coverage, and customer responsibilities.
📢 Each manufacturer may have specific warranty terms, so we recommend reviewing the official warranty documents provided with your purchase.
📌 Need warranty assistance? Contact us at [email protected].
1. Warranty Coverage
Warranty periods and coverage vary depending on the brand and type of product purchased. Below are general guidelines:
✅ New Outboard Motors
✔️ Standard warranty coverage ranges from 1 to 5 years, depending on the manufacturer and model.
✔️ Some brands offer extended warranties for specific components (e.g., power unit, lower unit, ignition system).
✔️ Commercial use may have a shorter warranty period compared to pleasure use.
✅ Peripheral Equipment & Accessories
✔️ Components such as gauges, fuel tanks, remote controls, and wiring are typically covered for 1 year.
✔️ Replacement parts used in warranty repairs are covered for the remaining warranty period of the motor.
✅ Extended Warranty Options
Some brands provide optional extended warranties for an additional fee. Contact us for details on available warranty extension programs.
📌 For specific warranty details on your brand/model, refer to the manufacturer’s documentation or contact us.
2. Registering Your Warranty
To ensure your product is eligible for warranty coverage, it must be registered with the manufacturer.
🔹 Warranty Registration Process:
✔️ Warranty registration is typically completed by the authorized dealer at the time of purchase.
✔️ An Owner’s Warranty Card or Certificate will be issued upon successful registration.
✔️ Some manufacturers allow online warranty registration – check their official website for details.
📌 If you have questions about your warranty registration, please contact us or your manufacturer directly.
3. Obtaining Warranty Repairs
To claim warranty service, follow these steps:
📍 Locate an Authorized Dealer:
Repairs must be performed by an authorized service center for your brand.
📄 Provide Required Documents: You may need:
✔️ Proof of Purchase (Invoice or receipt)
✔️ Warranty Card or Registration Number
✔️ Description of the Issue
📌 Warranty repairs are free of charge for covered defects in material or workmanship.
🚛 Transport Costs: Some warranties do not cover the cost of removing, transporting, or reinstalling the motor.
4. Customer Responsibilities
To maintain your warranty coverage, you must:
✔️ Follow recommended maintenance schedules (as outlined in the owner’s manual).
✔️ Use genuine or manufacturer-approved parts and lubricants.
✔️ Store the motor properly during the off-season to prevent damage.
✔️ Report any warranty-related defects within 10 days of discovery.
📌 Failure to maintain your outboard motor according to the manufacturer’s guidelines may void your warranty.
5. Warranty Exclusions
The following are not covered under warranty:
🚫 Misuse & Neglect:
- Racing or competition use
- Improper installation or modifications
- Failure to perform routine maintenance
🚫 Accidental Damage:
- Collisions, submersion, or contact with foreign objects
- Growth of marine organisms on motor surfaces
🚫 Normal Wear & Tear Parts:
- Spark plugs, fuel and oil filters, anodes
- Propellers, water pump impellers, rubber seals
📌 Each manufacturer has specific exclusions—refer to your warranty booklet for details.
6. Transfer of Warranty
Some manufacturers allow warranty transfers to a new owner if:
✔️ The motor is inspected by an authorized dealer.
✔️ A change of registration is submitted within 10 days of transfer.
📌 Contact us for assistance with warranty transfers.
7. Warranty Limitations & Legal Rights
🚨 Disclaimer:
All warranties are subject to manufacturer limitations. Implied warranties (merchantability or fitness for a particular purpose) are limited to the warranty period specified by the manufacturer.
📌 State & Regional Variations: Some jurisdictions do not allow certain warranty limitations. Your rights may vary based on local consumer protection laws.
🔗 For full legal terms, refer to the manufacturer’s warranty policy.
8. Need Assistance? Contact Us!
If you have any questions regarding your warranty or need help with a claim, feel free to reach out:
📧 Email: [email protected]
🌍 Website: www.xfactorsmotorsport.com
We are committed to helping you protect your investment and ensuring you get the best performance from your outboard motor. 🚤⚙️
🚀 Thank you for choosing X Factor Motors!