🔒 Privacy Policy – X Factor Motors

Your Privacy Matters | Secure Transactions | Transparent Data Use

1. Introduction

Welcome to X Factor Motors (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, engage with our services, or make purchases.

📌 By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect and process different types of data to enhance your experience and ensure secure transactions.

2.1 Personal Information

When you create an account, place an order, or contact us, we may collect:
✅ Full Name
✅ Email Address
✅ Phone Number (if provided)
✅ Billing & Shipping Address
✅ Payment Information (processed securely via third-party payment providers)

📌 We never store your full payment details. Transactions are processed securely by trusted payment gateways.

2.2 Device & Usage Information

To optimize our website performance and security, we may collect:
✔️ IP Address
✔️ Device Type & Browser Information
✔️ Pages Visited & Interaction Data
✔️ Time Spent on the Website

📌 This information helps us detect security threats and enhance user experience.

2.3 Cookies & Tracking Technologies

We use cookies, pixel tags, and similar technologies to:
🔹 Improve website functionality & speed
🔹 Store user preferences for a better experience
🔹 Analyze visitor behavior for marketing insights
🔹 Deliver personalized content & ads

For more details, see our [Cookies Policy] (insert link if applicable).

3. How We Use Your Information

We process your data to ensure smooth transactions, excellent customer service, and personalized experiences:

🔹 Order Processing & Fulfillment → Secure payment, shipping, and order confirmation.
🔹 Customer Support → Responding to inquiries, troubleshooting issues, and improving assistance.
🔹 Website Optimization → Enhancing user experience, detecting security risks, and improving site performance.
🔹 Marketing & Promotions → Sending relevant offers, product updates, and newsletters (only with your consent).
🔹 Legal & Security Compliance → Preventing fraud, enforcing terms, and complying with legal obligations.

📌 We do NOT sell or share your personal data with third parties for advertising purposes.

4. Information Sharing & Third-Party Partners

We only share your information when necessary to deliver our services effectively.

✅ With Trusted Third-Party Providers → Payment processors, logistics companies, and technical support teams.
✅ For Legal Compliance → If required by law, governmental request, or to protect our company’s rights.
✅ Business Transfers → If our business merges, is acquired, or undergoes restructuring, your data may be transferred to the new entity.

🔹 All third-party providers handling your data are required to maintain strict security and privacy standards.

5. Your Rights & Choices

We respect your data privacy rights and give you full control over your information.

✅ Opt-Out of Marketing – Unsubscribe from promotional emails anytime using the “Unsubscribe” link in our emails.
✅ Manage Cookies – Adjust browser settings to block cookies or modify tracking preferences.
✅ Request Data Access/Deletion – Contact us if you want a copy of your stored data or request deletion (subject to legal retention obligations).

📧 Contact Us for Data Requests → [email protected]

6. Security & Data Protection

We implement advanced security measures to safeguard your personal information:

🔐 SSL Encryption – Protects payment transactions and sensitive data transmission.
🔐 Restricted Access – Only authorized personnel can access sensitive data.
🔐 Regular Security Audits – Continuous monitoring and updates to prevent security breaches.

⚠️ Despite these measures, no online platform is 100% secure. Always take precautions when sharing sensitive data online.

📌 Concerned about data security? Contact us for more details on how we protect your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards.

✅ Material Changes Notification → Updates will be posted on our website, and we may notify you via email when necessary.
✅ Effective Date → This policy was last updated recently.

📌 We encourage you to review this policy regularly.

8. Contact Us

For any questions, concerns, or privacy-related requests, please reach out to:

📩 Email: [email protected]
📍 Business Address: 2007 E Orangethorpe Ave, Placentia, CA 92870

📌 Need more details? Contact us anytime!

🔥 Your Privacy, Our Priority

At X Factor Motors, we are committed to:
✔️ Protecting your data
✔️ Ensuring transparency
✔️ Delivering an exceptional customer experience

📢 Have questions? Let’s talk! We’re here to keep your data safe and secure. 🚀